Residential Contact Us

Homeowner Help Is on the Way

For questions or concerns regarding your existing system please contact your local installer or servicing dealer.
If you are in need of a local servicing dealer, you can find one here

For additional inquiries:
Call: 877-874-7378 Monday – Friday, 8:00 am – 5:00 pm
Email: cg-upgconsumerrelations@jci.com
Please have your model and serial number readily available when contacting us.

If you are interested in a new system or replacing your existing system please do one of the following:
You can find a certified dealer with our find a dealer search
Or
You can also contact us via the form below or reach our directly at 888-534-0966.

Please use this form to submit an inquiry. This form collects your name, email address and other personal information. Please read our privacy policy for information on how we protect and manage your personal data. By completing this form and submitting your information, you confirm that you have reviewed, understood and accepted our privacy terms as well as our cookie terms.


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